Archive for September, 2008

20
Sep

What We’re Reading: Secret Formulas

   Posted by: Michael Carney    in Marketing Ideas

Secret Formulas of the Wizard of Ads

I’m standing on an island in New York Harbour, quietly gazing up at the torch of Lady Liberty, when my ears catch a distant rumble. The noise quickly becomes a rushing roar, and for an instant the pale blue sky above the Lady’s torch turns dark as six navy jets pass over her in tight formation. It’s the first time I’ve ever seen the Blue Angels. My thoughts turn immediately to Bennie.

Bennie is a printer who has taught his craft to several young people, then helped each one of them open his own little printing shop. Bennie remains a silent partner in each of the shops as he sells his young partners all their paper and printing supplies. Most people think Bennie is a printer, but in reality Bennie is a salesman.

Bennie is such a good salesman, in fact, that he has been sent to make an impossible sale. His employers need money desperately, but no-one is willing to loan it to them because everyone knows they are going under. Bennie’s mission is to secure the funding that will allow them to survive, an amount totaling several million dollars, and Bennie has nothing to offer as collateral. But Bennie has a plan.

Bennie wangles himself an invitation to a dinner party where movers and shakers will be gathered, but instead of smiling and handing his business card to each of the powerful men, Bennie slips into the room next door where all the men’s wives have gathered. Bennie smiles and listens and asks perceptive questions and is soon quite a favourite among the ladies, so it comes as no surprise when he is invited to party after party. And each time it is the same: speak with the women, avoid the men.

One night, the ladies say, “Bennie, tell us about yourself. Tell us about where you are from.” Soon they are spellbound as Bennie speaks from his heart about his employers and their lofty goals, hopes, dreams and beliefs. Within a few days, Bennie’s employers have the money they need.

As the Blue Angels pass over Lady Liberty, my mind turns to Bennie, because this is the statue that was sent as a gift to Bennie’s employers by the nice people who loaned them the money back in 1777. It was during America’s darkest hour that Benjamin Franklin arranged to borrow from France the money needed to continue the Revolutionary War. One hundred years later, the French congratulated Bennie’s employers on their success with a little gift called the Statue of Liberty.

Fortunately for America, Bennie knew how to win the hearts of inside champions, and it helped him save a struggling young nation. So tell me, would there be a statue in New York Harbour today if Bennie had been trained to deal only with decision makers?

This surprising and colourful tale forms one of the 101 short chapters in the book“Secret Formulas of the Wizard of Ads” by Roy H. Williams (Bard Press, Texas, 1999). It’s typical of the homely little stories in the book, some with a twist, all revealing a secret or a valuable marketing insight.

As the book’s cover note suggests, Mr Williams, Texan adman known as “the Wizard of Ads”, conjures up provocative observations on advertising, business and life, dealing with such topics as:

· How to find a champion to sell your ideas

· Why targeting your market can be a big mistake

· How to get customers to remember you

· Why bankers think backwards

· How to write miraculous ads

· Why the brain contains 100,000 new worlds

· Why being “out of style” can be profitable

· How to hire wisely and fire compassionately

· How success can send you to the poor house

· How to remember what’s really important in life

Along the way, the book draws on rich sources such as history, literature, science, art, poetry, philosophy and anatomy, to provide a stimulating read and some challenging viewpoints. Definitely worth the read.

We purchased our copy of “Secret Formulas of the Wizard of Ads” at Borders. If you can’t find it there or at other fine local bookstores, click to Amazon for the details.

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7
Sep

What consumers really buy

   Posted by: Michael Carney    in Consumers, Marketing Ideas

Jay Conrad Levinson, author of a whole host of Guerilla Marketing books, reveals that consumers really buy …

  • Benefits and not features.
  • Promises you make – so make them with care.
  • The promises they want personally fulfilled.
  • Your credibility – or don’t buy if you ain’t got it.
  • Solutions to their problems.
  • You, your employees, your service department.
  • Wealth, success, security, love, acceptance.
  • Your guarantee, reputation and good name.
  • Other people’s opinions of your business.
  • Expectations based on your marketing.
  • Believable claims, not simply honest claims.
  • Hope for their own and their company’s future.
  • Brand names rather than unknown names.
  • The consistency they’ve seen you exhibit.
  • The stature of the media in which you market.
  • Value – which is not the same as price.
  • Selection – and often the best of your selection.
  • Freedom from risk – guaranteed by your warranty.
  • Acceptance by others of your goods and services.
  • Convenience in buying, paying and lots more.
  • Respect for their own ideas and personality.
  • Your identity as conveyed by your marketing.
  • Clarity – if they don’t understand, they don’t buy.
  • Style – the kind that fits their own style.
  • Honesty – one dishonest word means theere’s no sale.
  • Comfort – offerings that fit their comfort zone.
  • Success – your success, which can lead to theirs.
  • Good taste – and they know it from bad taste.

Marketing works when it reassures prospects into becoming customers.

Does yours?

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