“What doesn’t kill me makes me stronger.”
French Algerian author/philospher Albert Camus had a way with words — and coined a phrase that still resonates today, half a century after his death.
Jim Farley, group VP-global marketing at Ford Motor Co., echoed that sentiment last week when he told attendees at Advertising Age’s 2010 Digital Conference that the recession forced companies to find innovative ways to reach out to consumers, giving a big boost to digital and social marketing. “If the economy hadn’t dropped the way it did, we would have been on auto pilot and not experimented the way we did.”
The Ford marketing chief said the new paradigm that media owners and clients have to get used to involves spending a lot more money in post-launch with new partners. “Yes, we still need traditional media partners and integration will become more and more important,” Mr. Farley said. “But then post-launch we can’t just go away. We have to allocate [social and digital] resources because these different resources change the content and the dialogue of the product after the launch. It’s much more manageable, and it impacts how we build the product.”
Turning social may have been an unintended consequence of the recession for Ford and other marketers but it was also a sign of the times for other reasons — most especially, as consumers worldwide look to their peers for information about products and services they’re considering. The old ‘Interruption Marketing’ paradigm isn’t dead — it was never that healthy to begin with, but it was the only hammer in our toolbox — but it’s becoming less and less effective.
Digital and Social Media aren’t the new “one size fits all” solution, but they’re certainly turning out to be a useful new tool for marketers.
Tags: digital, Ford Motor Company, new paradigm, recession, social