Posts Tagged ‘Universal McCann’

Global ad agency giant Universal McCann recently described online video as this year’s digital darling.

That’s all very well, but that doesn’t make online video easy.

Jerry Bader of MRPwebmedia hit the nail on the head a few months back when he posed the question on LinkedIn:

“Web video is quickly becoming the must-have content presentation vehicle. Considering its increasing importance to online content delivery, what has stopped you: cost, concept, implementation, the right producer, or just don’t see the value?”

Here’s what we said at the time (and it’s as relevant as ever today):

Web video has definitely increased in importance as a content delivery mechanism (we leave it to others to debate its merits as a “must-have”). However if we are to consider using video as a professional option (rather than in the ‘boy bites dog’ fashion of YouTube), then there are a number of issues to address.

The first is content.

It’s one thing to write an essay or a document that reads well, a far more ambitious undertaking to provide the same information in video form. We are all conditioned to expect professional production values in videos thanks to decades of network television — to communicate via video we need to be similarly professional.

That means, in effect, providing compelling content in both audio and video format.

That, in turn, means a need for creativity in performance art, not just words. And skilled hands in the production of the video. And on-screen talent, lest we be judged amateurs based on our acting capabilities or lack thereof.

So, for example, an answer such as this represents thought and a relatively few minutes work on the keyboard. To provide an answer by way of a video would require:

  • a scenario (Scene 1: Blogger thrust on camera, proves poor speaker. Cut to angry crowds. Scene 2: Blogger given media training. Scene 3: set built. Scene 4: Blogger to camera, in extreme closeup. Makeup artist rushes over to damp down sweating, cover up zits …. etc etc)
  • a script
  • a setting
  • production facilities
  • on-screen talent
  • editing expertise
  • blah blah

At this point, the payoff isn’t sufficient to warrant the resources and upskilling required.

We have to move beyond the mundane everyday communications, saving video for the big events. Or else agree not to judge a book by its video ….

Has YouTube lowered the bar?

No. Not for professional communications. If we see a baby biting his brother’s finger on YouTube (129 million views and counting), we may smile and consider it entertainment, but we don’t attribute any significant brand values to that event. Nor do we criticise the parent capturing the moment (not for his/her videographing skills, anyway). That’s not what’s important.

On the other hand, if you’re trying to promote your travel agency or sporting goods store online, you’ll be quickly branded amateurish if you don’t achieve the expected quality level for a ‘professional’ operation.

No problem if you’re trying to come across as folksy and down-to-earth, just one of the fellas. But those attributes seldom work, certainly not in big city businesses. Fail.

In summary: online video may be hot, but it ain’t easy (and probably isn’t cheap either).

Tags: , , , , , , , , ,

21
Oct

Social Media Insights from Universal McCann Global Research

   Posted by: Michael Carney    in social

Universal McCann’s annual social media tracker Wave has mapped key changes in consumer uptake and usage of social media platforms for the past four years. Wave 4, released recently, reveals dramatic changes in the way that consumers are using the internet to create and share their thoughts, pictures and videos.

The Universal McCann (UM) research study reveals that globally social networks are becoming the dominant platform for content creation and content sharing.

After four surveys of active internet users—those who use the internet every day or every other day—showing impressive growth for all types of social media, consumers are starting to focus their digital life around the likes of Facebook, MySpace and Orkut.

It’s not that consumers are cutting back on blogging or sharing images it’s just that they are increasingly opting to do it via their social network page rather than the likes of Flickr and Blogger.

76% of social network users, for example, upload photos, up from 45% in Wave 3, and 33% upload videos compared to 16.9% last time around.

The heavy and varied usage of social networks has proven that these sites are no fad. Not only have 96% of social networkers visited a friends’ social network page but nearly two-thirds of all active internet users have spent time managing their own profile.

Another key change to note has been the expansion of video usage, with significant increases both in the number of social networkers and bloggers uploading video but also in terms of the number of the active internet users watching audio-visual content.

Key statistics from the report:

  • The total estimated global active internet audience is now 625 million people
  • Mobile internet usage has now reached nearly a fifth of all active internet users. Seventeen percent now access internet on the move as well as at home, work or college
  • Widgets continue to thrive with 34% of social network users installing them for their own use and 24% installing them to impress visitors to their profile page

Glen Parker, Research Director at UM EMEA, comments that “Social media is a very fast-evolving landscape and one that’s taking an increasingly important role in consumers’ digital lives. Brands that want to engage with consumers in these spaces need to understand how and where and why they are using the many different platforms that enable content creation and sharing.”

It’s All Going Social
UM concludes that every element of digital media is becoming socialised, providing marketers with new ways to engage a target audience like never before.

Wave 4 shows that social consumption of digital content is either already highly penetrated among active internet users or still growing rapidly. It also sheds new light on consumer motivations for social media behaviour. Through the research UM have observed that the desire to belong to something is as motivating as the desire to communicate and express one’s self.

UM believes that the engagement opportunities of social media are deeper than those of traditional mass media and that the power of social amplification is also much stronger.

The UM 10-step programme for successful social media marketing:

  1. Listen to/observe what the target audience is doing in social media
  2. Create a “social object” that is relevant to the brand and of genuine interest
  3. Segment the target into tribes. Give them something they can join.
  4. Allow them to engage via their preferred platform of choice—create multiple interfaces to your community
  5. Make the experience better when shared
  6. Optimise your content for sharing—particularly via newsfeeds and Twitter
  7. Use paid-for media to get the ball rolling
  8. Take advantage of extreme targeting offered by social networks
  9. Make sure you have the resources to manage your community management and refresh the content.
  10. Track the results and optimise where necessary


About Wave 4
UM questioned 22,729 active internet users in 38 countries between November 2008 and March 2009 for Wave 4.

Download the study here.

Tags: , , , , , , ,